Privacy Policy

At LP Digital LTDA, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://www.lpdigital.online or interact with our digital products and services.

LP Digital LTDA develops and commercializes digital products, including InfoApps and SaaS solutions. Personal information may be processed when you access our website, purchase a product, use one of our digital solutions, contact customer support, or otherwise interact with our services.

1. Collection, Use and Storage of Personal Information

Personal information collected by LP Digital LTDA is used to provide, manage, improve, and support our website, InfoApps, SaaS solutions, digital products, and related services.

The confidentiality of our users' personal information is a priority for LP Digital LTDA.

We collect and process personal information in accordance with applicable data protection laws. Information we may collect includes:

• Name;
• Email address;
• Telephone and/or mobile number;
• Mailing or billing address;
• Date of birth, when applicable;
• Purchase and transaction information;
• Account or product access information;
• Technical and usage information;
• Any other information voluntarily provided by you.

We may use this information to:

• Provide access to our InfoApps, SaaS solutions, and digital products;
• Create and manage user access when applicable;
• Process purchases and payments;
• Send order confirmations and access instructions;
• Provide customer and technical support;
• Process refund or cancellation requests;
• Improve our website, products, applications, and services;
• Analyze the use and performance of our digital services;
• Send newsletters or promotional communications when you have chosen to receive them;
• Prevent fraud, misuse, and security incidents;
• Comply with legal, tax, accounting, contractual, and regulatory obligations.

We retain personal information only for as long as reasonably necessary to provide our services, comply with applicable legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

By using our website or digital services, you acknowledge the practices described in this Privacy Policy.

LP Digital LTDA may update this Privacy Policy when necessary. We recommend reviewing this page periodically to stay informed about any changes.

2. Technical, Usage and Advertising Information

When you access our website or digital services, certain technical information may be collected automatically.

This information may include:

• IP address;
• Internet Service Provider;
• Browser type and version;
• Device type;
• Operating system;
• Date and time of your visit;
• Pages or services accessed;
• Referral source;
• General interaction and usage information.

This information may be used to:

• Understand how visitors use our website and services;
• Improve functionality and user experience;
• Analyze website and application performance;
• Measure marketing and advertising campaign performance;
• Improve the relevance of advertising;
• Detect security issues and prevent fraudulent activity.

3. Cookies and Similar Technologies

LP Digital LTDA may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and measure the effectiveness of marketing campaigns.

Cookies may be used to:

• Remember your preferences;
• Maintain certain website functionality;
• Analyze website traffic;
• Improve your browsing experience;
• Measure the performance of advertisements;
• Measure marketing campaign effectiveness;
• Understand how users interact with our services.

We may also use third-party analytics, advertising, payment, infrastructure, or technology providers. These providers may use cookies, pixels, web beacons, or similar technologies to collect certain information.

Such information may be used for purposes including:

• Website analytics;
• Geographic advertising targeting;
• Interest-based advertising;
• Conversion measurement;
• Advertising campaign optimization;
• Fraud prevention and security.

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website, InfoApps, SaaS solutions, or other digital services.

4. Newsletter and Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications from LP Digital LTDA, you may unsubscribe at any time.

You can stop receiving marketing communications by:

• Clicking the "Unsubscribe" link included in a promotional email, when available; or
• Contacting us at lpdigital@lpdigital.online and requesting removal from our marketing mailing list.

We will process unsubscribe requests within a reasonable period and in accordance with applicable data protection requirements.

Please note that even after unsubscribing from promotional communications, we may still send essential transactional or service-related communications concerning:

• Purchases and payment confirmations;
• InfoApp, SaaS, or digital product access instructions;
• Customer or technical support;
• Refunds and cancellations;
• Account and security matters;
• Important changes affecting a purchased product or service;
• Legal, administrative, or regulatory obligations.

These communications are necessary for the operation and delivery of products or services you have requested and are not considered promotional marketing communications.

5. Data Sharing and Service Providers

LP Digital LTDA may share personal information with trusted third-party service providers when necessary to operate our business and provide our digital products and services.

These service providers may include:

• Payment processors and payment platforms;
• InfoApp and digital product delivery platforms;
• SaaS infrastructure and technology providers;
• Cloud hosting and data storage providers;
• Website hosting providers;
• Email communication providers;
• Customer support platforms;
• Analytics and advertising providers;
• Fraud prevention and security providers;
• Accounting, legal, tax, and compliance providers.

We do not sell or rent your personal information to third parties.

When personal information is shared with service providers, we take reasonable steps to ensure that it is used only for legitimate purposes related to providing our services and is handled in accordance with applicable data protection requirements.

6. Data Security

LP Digital LTDA uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect personal information, absolute security cannot be guaranteed.

7. Your Privacy Rights

Depending on the data protection laws applicable to your location, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request confirmation regarding the processing of your data;
• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information when applicable;
• Request restriction of certain processing activities;
• Object to certain uses of your information;
• Object to the use of your information for direct marketing;
• Withdraw consent when processing is based on consent;
• Request information about how your personal data is processed;
• Submit a complaint to an applicable data protection authority.

To exercise any applicable privacy rights, contact us at lpdigital@lpdigital.online .

For security reasons, we may need to verify your identity before processing certain requests.

8. Links to Third-Party Websites

Our website, InfoApps, SaaS solutions, or other digital products may contain links to third-party websites, platforms, or services.

This Privacy Policy applies to LP Digital LTDA and our website at https://www.lpdigital.online .

If you access a third-party website or service through one of our links, we recommend reviewing that third party's privacy policy before providing personal information.

LP Digital LTDA is not responsible for the privacy practices, security, policies, or content of third-party websites or services.

9. Contact Information

For questions about this Privacy Policy, personal information, privacy rights, or marketing communications, please contact: